COVID-19 UpdateAs the situation surrounding COVID-19 (Coronavirus) continues to develop, Watermark Medical’s focus on the health and safety of our staff, partners, customers and patients is our top priority. We are closely monitoring guidance from the CDC and other public health organizations and taking appropriate action to ensure we continue to provide uninterrupted technical support, as well as maintain clinical and diagnostic services for our home sleep testing clients. While most of our technical and clinical staff are working remotely, we currently maintain shipping/receiving and quality assurance services from our office to manage device maintenance and repair requirements.
A few questions regarding the coronavirus outbreak have been specifically asked about the cleaning processes of the ARES device. Our cleaning procedure (when followed as described in the ARES Product Guide) has been validated and meets agency guidelines to mitigate the transfer risk of bacteria and viruses. For our customers safety, the ARES User Guide intended to be given or reviewed with each patient, includes instructions for the patient to place the device back in the plastic bag to return to the issuing facility. Once cleaned, storing the ARES device in a new resealable plastic bag will help ensure that the ARES remains clean and ready for the next patient use. Those who clean the devices after patient use can limit their chance of exposure by proper use of gloves and frequent washing of their hands. We are monitoring guidelines from CDC and other regulatory agencies and will adjust our procedure if their recommendations change.
Watermark Medical is the premier provider of home sleep testing diagnostic services. Recognized as an industry leader in the advancement of Home Sleep Testing, we are dedicated to the pursuit and development of innovative sleep health delivery models utilizing the most advanced technology. More importantly, we are committed to providing consistent quality service to our network of physicians, dentists, employers, and other medical professionals.
Our process is fostered with an innovative approach to collaborative analytics and diagnosis, bringing medical care providers and employers solutions that will:
Improve Diagnostic Speed & Accuracy
Improve Patient Engagement and Experience
Deliver a Cost-Effective Clinical Based Diagnostic Solution
Enable and Support Medical professionals, Dentists and Population Health Advocates with a Comprehensive and Easy to Administer Sleep Diagnostics Solution
Our mission is to improve the sleep health and clinical outcomes of patients suffering from undiagnosed sleep breathing disorders.
Watermark Medical is a sleep health technology-enabled services company co-founded by a collaboration of experienced healthcare executives and serial entrepreneurs. Our leadership team possesses extensive experience in building successful delivery models, including outstanding sales and distribution channels for medical services.
The company was founded in 2008, seeking to disrupt the traditional sleep health services model with an innovative and scalable technology platform. The patient experience and provider access were key elements in our strategic workflow design and implementation plan. We pride ourselves on being early pioneers and leaders in the evolution of sleep health and delivery innovations.
Today, we embrace the fundamental changes in technology and health care as an opportunity to continue to write the Watermark Medical history… one patient at a time.