COVID-19 UpdateAs the situation surrounding COVID-19 (Coronavirus) continues to develop, Watermark Medical’s focus on the health and safety of our staff, partners, customers and patients is our top priority. We are closely monitoring guidance from the CDC and other public health organizations and taking appropriate action to ensure we continue to provide uninterrupted technical support, as well as maintain clinical and diagnostic services for our home sleep testing clients. While most of our technical and clinical staff are working remotely, we currently maintain shipping/receiving and quality assurance services from our office to manage device maintenance and repair requirements.
A few questions regarding the coronavirus outbreak have been specifically asked about the cleaning processes of the ARES device. Our cleaning procedure (when followed as described in the ARES Product Guide) has been validated and meets agency guidelines to mitigate the transfer risk of bacteria and viruses. For our customers safety, the ARES User Guide intended to be given or reviewed with each patient, includes instructions for the patient to place the device back in the plastic bag to return to the issuing facility. Once cleaned, storing the ARES device in a new resealable plastic bag will help ensure that the ARES remains clean and ready for the next patient use. Those who clean the devices after patient use can limit their chance of exposure by proper use of gloves and frequent washing of their hands. We are monitoring guidelines from CDC and other regulatory agencies and will adjust our procedure if their recommendations change.
Thank you for visiting our website! We are continuously working to improve the accessibility of content on our website in order to better serve our clients. If you have trouble seeing our website, we recommend reviewing the resources listed below to help optimize your computer and browser to improve your online experience:
The guides above, referenced by the ada.gov website will help you customize your particular web browser and computer to achieve the best results. The GDW site is designed to be able to be read aloud, navigated by keyboard only, allow increased or decreased text size, or changing of its colors for your accessibility needs.
Closed captioning (CC) provides a visual display of text that is synchronized with the video presentation and audio tracks. The term “Closed” indicates that the captions are not visible unless they are activated by the user.
Learn how to turn captioning on and off for YouTube by clicking here.
To increase text size in most web browsers simply hold down the Ctrl key (Command key on a Macintosh)and press the + (plus) key to increase text size or - (minus) key to reduce text size.
If you do encounter an accessibility issue and the recommendations above do not meet your individual needs, we invite you to contact our office for assistance.
We welcome any feedback on how to improve the site’s accessibility for all users. It is our goal to develop a website that is accessible to everyone!Back to Home