COVID-19 UpdateAs the situation surrounding COVID-19 (Coronavirus) continues to develop, Watermark Medical’s focus on the health and safety of our staff, partners, customers and patients is our top priority. We are closely monitoring guidance from the CDC and other public health organizations and taking appropriate action to ensure we continue to provide uninterrupted technical support, as well as maintain clinical and diagnostic services for our home sleep testing clients. While most of our technical and clinical staff are working remotely, we currently maintain shipping/receiving and quality assurance services from our office to manage device maintenance and repair requirements.
A few questions regarding the coronavirus outbreak have been specifically asked about the cleaning processes of the ARES device. Our cleaning procedure (when followed as described in the ARES Product Guide) has been validated and meets agency guidelines to mitigate the transfer risk of bacteria and viruses. For our customers safety, the ARES User Guide intended to be given or reviewed with each patient, includes instructions for the patient to place the device back in the plastic bag to return to the issuing facility. Once cleaned, storing the ARES device in a new resealable plastic bag will help ensure that the ARES remains clean and ready for the next patient use. Those who clean the devices after patient use can limit their chance of exposure by proper use of gloves and frequent washing of their hands. We are monitoring guidelines from CDC and other regulatory agencies and will adjust our procedure if their recommendations change.
At Watermark Medical, our focus has always been on making effective sleep testing as accurate and easy to administer as possible. ARESTM has made in-home sleep studies a much simpler process while giving physicians the information they need to provide comprehensive diagnoses and treatment options.
We have also created an online platform to expedite results and make information more easily accessible to patients and medical providers.
Our sleep solutions include access to our Watermark Medical Cloud-Based Portal, where you will be able to access all of your study-related information.
Through our online portal, you will be able to access:
Immediate results of your sleep test
Real-time analytics and diagnostics
State-of-the-art integration technology
Access to sleep device data (up to three consecutive nights)
Personalized client portal designed for your specific case
Our portal makes it easier to streamline workflow between healthcare professionals, their patients, and our sleep experts. All parties can be connected to the necessary points of data associated with the patient's sleep testing within a secure environment. The user interface and cloud computing makes it easy for patients to use and understand their test results. Our portal touches on all points of patient care.
At Watermark Medical, we want to give you peace of mind. This means full disclosure. Not only on the results of your sleep test, but also with all other important information regarding your treatment. Our patient portal makes it easy for physicians to evaluate your data and help you stay up to date on your progress. To learn more about how we make sleep study processing easy, contact our office today.